From the Floor: Spotlight on Letitia Madden at Intersport

In-store experiences remain relevant, especially for customers who enjoy the human aspect of shopping and interacting with a brand. What is Letitia Madden's secret to creating positive customer experiences?

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Going Green: NewKnow’s Place In The Burgeoning Cannabis Industry

We sat down with NewKnow Co-Founders and retail tech aficionados, Jaffray and Steve, to chat about the unique challenges and opportunities set to take the retail space by storm in the advent of the legalization of cannabis in Canada.

Anipier’s Tips for an Easy Launch

Using the NewKnow platform gives you the power to provide on-going training and communication with your staff, efficiently and enjoyably. This month, Anipier shares her tips on the best ways to launch the app so that NewKnow works best for you, right from the start.

How A Strong Digital Communication Strategy Can Help Your Frontline Sell More

'Implementing the right tools into your communication strategy will support customer loyalty through knowledgeable service and memorable in-store experience -- and ultimately increase sales.' Check out our 5 top tips for developping a strong digital communiction strategy for your business!

Always On: Working With Retail Technology Empower Your Sales Associates.

From HQ to the Frontline: 10 Best Practices for High Frequency Communication

Communicate frequently and effectively with the best practices.

How A Strong Digital Communication Strategy Can Help Your Frontline Sell More

Create excellent customer experiences by implementing digital tools in the day-to-day training of your frontline sales associates.

Introducing The New & Improved My Partners Page!

Measure the strength of your training program between business partners.

Introducing The New Bundling Feature!

Build chapters within the greater story, organize modules and simplify management and distribution!

Communicate the Story. Connect to the Frontline.

Good brand stories - ones that are clear and authentic - resonate with customers, for all the right reasons.

Ask Anipier: How to Build a Perfect Module

With such an adaptable platform, it’s crucial that you keep in mind these best practices to ensure your success.

Q&A With Joanne Nemeroff: How Can Brands Empower Teams on the Floor?

Joanne’s understanding of the evolution of retail is what makes her such a valued advisor to NewKnow, as her feedback is leveraged in our product roadmap planning, and her vision of the reimagined retail landscape aligns with NewKnow’s core promise: sell better together.

NewKnow 2017 User Satisfaction Survey

Here's how our customer's front line employees think about using NewKnow to train.

The Catch-22 of the Seasonal Holiday Employee

Is it really worth investing in seasonal employee training?

How to Calculate the True Cost and ROI of Retail Training

How much does training retail employees really cost when all is said and done?

4 Steps to Creating Effective Retail Training

Providing well-structured and high-quality training to your retail staff can pay off big. Here's how to do it.

How NewKnow Started and Where We’re Going Next

Most startups have an origin story. But not many involve chicken wings.

Sell better together.
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