You depend on your retail network’s front-lines to tell your unique brand story. But communicating that story across your entire retail network is a difficult task. Brands must do whatever they can to educate their retail network well.
It’s nearly impossible to gauge the efficacy of your product knowledge sessions. They’re inefficient and infrequent, and high retail turnover makes them a never ending expense with no clear metrics for success.
To collect clear, real-time feedback about which areas, stores, and sales associates are most knowledgable about your brand and which need extra help.
To make sales associates as intimately familiar with your brand & product features as you are.
To be able to create product knowledge and brand training once, and distribute it to anyone in your network at the touch of a button
To give them the ability to confidently explain your brand story and products eye-to-eye, without reading the box or ‘checking in the back’.
NewKnow allows you to easily create a branded experience so the app and any training you create will look & feel like your brand. With your logos, color schemes and background imagery, your retail network will think the app was made in house by you.
Every organization is different, and that’s why we made NewKnow accessible from virtually anywhere your employees want to learn. Whether it’s on a smartphone or tablet via our iOS and Android apps, or on your store computer, NewKnow makes delivering accountable training directly to your entire team a breeze.
Keeping your corporate content and training material safe is our highest priority. Our cloud infrastructure uses the most secure servers in the world so your information is always secure. Our dual account approval process, targeted sharing, and permission structure gives you complete control of who can access your training material and content.
NewKnow gives you the power to revoke or extend content viewing privileges to employees in your retail or brand network in the event that they change positions. NewKnow also makes it easy to distribute or withdraw learning modules globally or from particular markets and stores with the click of a button.