Your front line employees are the face of your business, but communicating & training those employees is a difficult task. Great customer experiences can make or break your reputation, so businesses need to do whatever they can to equip their employees with the tools they need to deliver them.
Working with a desk-less mobile workforce means in-person training sessions can be infrequent. Add in high employee turnover and you have a never ending expense with no clear metrics for success.
To collect clear, real-time feedback about which locations, departments and employees are most knowledgable about your business, and which need extra help.
To make employees as intimately familiar with your products & services as you are.
To be able to create product knowledge and brand training once, and distribute it to your network at the touch of a button.
To give them the ability to confidently explain your products and services, without hesitation.
NewKnow allows you to easily create a branded experience so the app and any training you create will look & feel like your business. With your logos, color schemes and background imagery, your employees will think the app was made in house by you.
Every organization is different, and that’s why we made NewKnow accessible from virtually anywhere your employees want to learn. Whether it’s on a smartphone or tablet via our iOS and Android apps, or on your store computer, NewKnow makes delivering accountable training directly to your entire team a breeze.
Keeping your corporate content and training material safe is our highest priority. Our cloud infrastructure uses the most secure servers in the world so your information is always secure. Our dual account approval process, targeted sharing, and permission structure gives you complete control of who can access your training material and content.
NewKnow gives you the power to revoke or extend content viewing privileges to employees or partners you share with. NewKnow also makes it easy to distribute or withdraw learning modules globally or from particular markets and territories with the click of a button.