Help your front-line exceed your customers’ expectations.

Deliver unlimited retail staff training and communication directly to your front-line’s smartphones. Measure and monitor your team’s engagement, learning progress and comprehension in real-time.

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Retail is changing.

Customers are better informed than ever before. Providing top notch customer experiences through knowledgeable sales staff is the key to retailers’ continued success.

But it's not easy.

High staff turnover makes consistently delivering great customer experiences an expensive, inefficient, and never ending process.

Why train your staff with NewKnow?

Onboarding new staff.

So you save time every week onboarding and training your front-line.

Keeping the front line sharp.

To know for sure that your staff is trained and ready to be the face of your stores.

Cross-store consistency.

To be able to deliver consistent training to every employee at every store in your network with the click of a button.

Empower your front-line.

To give your entire sales force access to all the knowledge they’ll need to deliver exceptional customer experiences.

How does NewKnow help you in your role?

Directors of Marketing

  • Deliver promotions and marketing directly to front line staff.
  • Track training performance by individual, team, or store.
  • Control what and when product training is delivered to maximize inventory fluctuations and P&L.
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Directors of Training

  • Create a consistent customer experience across multiple stores.
  • Deliver and track training efficacy across multiple channels (rather than send sales managers to expensive PK nights with spotty attendance and poor retention)
  • Control and improve overall organizational knowledge and understanding, and prove the ROI you used NewKnow to create!
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Store Managers

  • Mitigate the effects of high turnover by making onboarding fast, easy, and repeatable. Create your materials once, assign as needed.
  • Hit your numbers faster by identifying weak spots in your front-line’s knowledge and create NewKnow modules to improve them.
  • Communicate with your team easily and affordably from your smartphone.
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Sales Associates

  • Easy to use team communication and collaboration.
  • Get recognized for your engagement and high performance, and take control of your future with effective on-the-job learning.
  • Have a voice and be heard by your store’s management and the brands you represent all day.
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Regional Directors

  • See the reach & success of training in your territory
  • Know which stores are the most engaged, and which need more support.
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Branded Training.

NewKnow allows you to easily create a branded experience so the app and any training you create will look & feel like your brand. With your logos, color schemes and background imagery, your retail network will think the app was made in house by you.

Your training in all shapes and sizes.

Every organization is different, and that’s why we made NewKnow accessible from virtually anywhere your employees want to learn. Whether it’s on a smartphone or tablet via our iOS and Android apps, or on your store computer, NewKnow makes delivering accountable training directly to your entire team a breeze.

Data Security.

Keeping your corporate content and training material safe is our highest priority. Our cloud infrastructure uses the most secure servers in the world so your information is always secure. Our dual account approval process, targeted sharing, and permission structure gives you complete control of who can access your training material and content.

NewKnow gives you the power to revoke or extend content viewing privileges to employees in your retail or brand network in the event that they change positions. NewKnow also makes it easy to distribute or withdraw learning modules globally or from particular markets and stores with the click of a button.

Sell better together.
Start training your team today.

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Cancel anytime.  No fine print.*