Customers are better informed than ever before. Providing top notch customer experiences through knowledgeable sales staff is the key to retailers’ continued success.
High staff turnover makes consistently delivering great customer experiences an expensive, inefficient, and never ending process.
So you save time every week onboarding and training your front-line.
To know for sure that your staff is trained and ready to be the face of your stores.
To be able to deliver consistent training to every employee at every store in your network with the click of a button.
To give your entire sales force access to all the knowledge they’ll need to deliver exceptional customer experiences.
NewKnow allows you to easily create a branded experience so the app and any training you create will look & feel like your brand. With your logos, color schemes and background imagery, your retail network will think the app was made in house by you.
Every organization is different, and that’s why we made NewKnow accessible from virtually anywhere your employees want to learn. Whether it’s on a smartphone or tablet via our iOS and Android apps, or on your store computer, NewKnow makes delivering accountable training directly to your entire team a breeze.
Keeping your corporate content and training material safe is our highest priority. Our cloud infrastructure uses the most secure servers in the world so your information is always secure. Our dual account approval process, targeted sharing, and permission structure gives you complete control of who can access your training material and content.
NewKnow gives you the power to revoke or extend content viewing privileges to employees in your retail or brand network in the event that they change positions. NewKnow also makes it easy to distribute or withdraw learning modules globally or from particular markets and stores with the click of a button.